Terms and Conditions

• The garden waste subscription entitles you to use the fortnightly garden waste service from 1 April 2023 to 31 March 2024. It is not an entitlement to a specific number of collections.


• Subscriptions made after 1 April 2023 may not be guaranteed.


• Please note - The garden waste service is not affected by Bank Holiday Mondays. However, Bank Holidays on other days e.g. Friday, the service will be affected. Please check your collection day on our website.


• The Council reserves the right to cancel collections in the event of severe weather.


• Collections will be suspended for the winter months of December, January and February.


• Wheeled bins remain the property of the Council.


• No refunds will be given.


• The licence is non-transferable and only valid for the property for which it was originally purchased. For residents who are moving within the locality of Ryedale, please contact us for advice regarding your garden waste subscription.


• The Council accepts no liability for lost, damaged or stolen licences or bins. If your licence is lost, broken or stolen complete the online form or contact Customer Services


• Your collection day may change. If this happens you will receive prior notification.


• Please do not destroy or remove the licence sticker from your bin. New licences will not be issued unless lost or damaged.


• Each brown bin presented for collection must have a licence sticker attached.